The National Circuit Ironclad Guarantee!

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The National Circuit Iron-Clad Guarantee

Our Number One Goal is to repair every item you send to us and return them safely and in perfect working order. This is the gold standard that we strive to achieve with each and every repair. A warranty is provided to you, our valued customer, for those few exceptions when there may be a problem with the repair.


Standard Repairs and Reconditioned Units are warranted to be free from defect in workmanship and materials under normal conditions for a period of twelve months from the date of shipment unless otherwise stated.*

If National Circuit returns your repaired item to you and it does not seem to be functioning properly, we want to be the first to know about it so we can make it right.

The few warranty returns we get are handled with priority status. Before returning an item for warranty considerations please help us by:


  1. 1. Calling First: We may be able solve the problem quickly on the phone as there could be a configuration or installation problem which will save you time and shipping expenses. Before sending the item, contact National Circuit to determine whether the item is within the warranty period and to alert us of your warranty problem.
  2. 2. Shipping to National Circuit with Original Job Number and Detailed Notes on the Problem:
  3. We will arrange to evaluate your item for warranty consideration upon receipt and proceed as appropriate. Your detailed notes will help us evaluate your warranty even faster. You may ship your warranty item to:

National Circuit, Attn: Warranty Repairs
950 Tate Blvd SE, Suite 105
Hickory, NC 28602


* Our warranty is void if failure or defect of the unit has resulted from accident, abuse, cannibalization of parts, catastrophic failure conditions, severe environmental exposure, misapplication, operation exceeding the rated capacities, negligence, contamination, improper calibration, storage, or handling by the customer, or unauthorized maintenance or repair, or if the bar-code label or etching has been removed or altered in any manner.


Limited Liability: Our sole obligation for warranted units is National Circuit's option to repair/replace any defective products return the fees paid, and in no event shall National Circuit be liable for any damages, including, but not limited to, any special, direct, indirect, incidental, exemplary, or consequential damages, expenses, business interruption, lost profits, savings, business information, or any other damages arising out of any repair services or remanufactured goods.